Disclosure based on the Specified Commercial Transactions Act
Distributor
Address: 18 Kadota, Hosono, Seika-cho, Kyoto 619-0241 Japan
Seller: Tanabe Natural Products Co., Ltd.
Person in charge: Altai Tanabe
Phone: +81-774-94-9003
Contact Us
Please use this form .
Sales site name
Rare Earth Rocks Kyoto
Sales URL
https://www.a-rareearth.rocks/online-store
Sales price
Display by product Click here for details
Postage
We will cover the shipping costs except for Okinawa Prefecture and remote islands.
Shipping to Okinawa Prefecture and remote islands will incur actual shipping costs.
How to order
internet
payment method
Credit card, PayPal, bank transfer
Payment period
If paying by bank transfer, please transfer the amount to our designated account within one week of placing your order.
If payment is not confirmed by that date, your order information will be deleted.
Availability period
Delivery times vary depending on the product and quantity. Please check the delivery times for each product on the online store for details.
Returns
As this is a highly specialized product, cancellations are generally not accepted. Please be aware of this before placing your order.
Defective product
We take every precaution to ensure that our products are in perfect condition, but if the product you received is damaged or soiled due to an accident or other reason, please contact us first.
Refund
Rare earths and rare metals are commodities with high geopolitical risk.
If the product cannot be delivered due to conflict, terrorism, resource disputes, cyber attacks, economic sanctions, inflationary pressures, etc., we will provide a full refund.
System
As long as you have a computer with internet access, you can use it on both Windows and Mac.
*The recommended browsers are listed below.
*Please use the latest version whenever possible. Using an older version may cause errors or problems.
*Please enable cookies and Javascript in your browser.
* Plug-ins, add-ins, or security software installed in your browser may affect the performance.
We do not guarantee operation in all connection environments, so please check the connection environment that you are able to use.
Mobile
The mobile site is compatible with smartphones and tablets.
You can place orders from your smartphone or tablet, but we recommend using it in a stable communication environment.
The site is not compatible with mobile phones, and errors or malfunctions may occur when accessing the site.